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2.8 Based on 104 reviews
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  • Customers like
    • Unprofessional 5
    • Pathetic 4
    • Flight and hotel 2
  • Customers don't like
    • Customer service 18
    • No refund policy 9
    • Steal money from you 9
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I have been on call with these crooks for more than 30 mins now and every time they say your booking is cancelled and you will receive an email confirming the same. Trust me guys they don't cancel your booking because they've no intention to refund your money.. I was clearly told that once canceled only tax amount would be refunded, which is roughly 62Euros per ticket and having booked 2 tickets it should've been 124 euros but now it seems like... Read more

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booked flights with edreams in january the flight out bound was cannceld sinc then iv been batterd from pillow to post e dreams putting the blame on aerlingus and arelingus putting blame on e dreams i got told i would get full refund in 7 to 10 working days & guess what still waiting i will never book with these two (robbing irish fuxkers again ) i will never book through a third party copany again in future will ony book direct with the air... Read more

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We travelled to tenerife as a party of 3 with a child under 2 years old. No meals were included, despite the website and booking confirmation stating that breakfast and dinner were included. No cot was provided because edreams didn't tell the hotel we had a baby with us. Hotel was in tenerife north, but we flew in to tenerife south. No replies to emails sent. Will now go to abta and demand full refund. Read more

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Conversation started August 17 Angry customer 8/17, 9:41in the evening Angry Customer I contacted your company to change a flight a few days ago. No need to say that I had to call 10 times. Your operators are so rude, and, really? All Indians? Cheaper? Disgusting. I needed to change a flight due to a family emergency, my mum got admitted to palliative care. She actually passed the last Sunday. You DID NOT HELP ME, you said that to change my... Read more

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  • From mobile
  • Aug 29
  • #909296

Please Don't book anybody through this site never ever.Sure you ll trap from this site.they gave hidden payment and they ll cheating end of the confirmation. So please please don't try this site...

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I had a terrible experience with Edreams and have never used them since and I urge others to AVOID EDREAMS. I was living in Romania and I was moving overseas. I ordered and paid upfront for my flight tickets, they took my money and then sent me emails asking that I pay them more money for 'hidden fees' or else my tickets would be cancelled without a refund. I rung their customer service 10 times and got staff that told me different things, were... Read more

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My name is Jeremy Perry My wife booked with edreams to fly to Cyprus they took nearly£2,500 from our bank account but when we arrived at the airport with their confirmed booking advice the airline Easyjet said we were not booked it cost us a lot of money on top of the original flight, caused a lot of stress for a family of 5 who expected to go on holiday but had to pay again to another airline and lost 3 days of one weeks holiday and E dreams... Read more

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Booked a ticket from Johannesburg, South Africa,to Sao Paulo, Brazil Return. The confirmed amount to be debited was $1 796.10. When I was billed, and converted my billed amount by the bank by the exchange rate, it turns out I was billed about $1886.10. It seems that that the service fee they charged was billed as $100 instead of $10, and I was overcharged $90. They even admitted this to me in their first response to my query. Since then they... Read more

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they are third party booking agent that show you a total and when you hit pay now, they sneak in their exorbitant fee, too late to cancel. Search the internet the list of complaints never ends. Its in their fine print, makes them legal. They have been doing this for years. STAY AWAY from eDreams. Notice their ratings always have a response with their excuses. Also I saw after my rating on another site a half dozen glowing five star ratings... Read more

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EdreamS has scammed Us. We booked and payyed flight from Düsseldorf to antalya €385. Business trip for blog About traveling on our worldwide blog ( Starts good thnx edreamS )!!!!!!! Flight is 20-8-16 ( turkisch airlines ) I called turkisch airlines today they Told me i dont fly with them ... I dont have a Seat. I didnt received 13nr booking number ( online check in ) EdreamS just wanted me to call back 5x called each 20min+ calls expensive €€€... Read more

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