IngebrigtHaker F

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Verified Reviewer
| map-marker Los Angeles, California

EDreams SCAM ((2,689.00 UNITED STATES DOLLAR)

I was recently scammed by eDreams and they never responded to my message after unlawfully deducted $2600 from my AmEx card. Im extremely infuriated!!! Someone need to take action immediately. I consider this a criminal case and they need to let me know what going ASAP!! Nobody should ever trust this *** company!!! Ingebrigt Håker Flaten
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User's recommendation: Don’t use this company. It’s a freud !!!!

Viktoriia K Bxv

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Verified Reviewer

Charging money

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Dear customer support office , I am writing to you to ask you to help me and return the money written off from my card. The fact is that I didnt want to have any Prime account, but I got it. My card was charged $69 for a subscription, most importantly, without my permission. I do not want to have this subscription and ask for my money back. This amount mattered to me. Sincerely , Viktoriia
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Loss:
$70

Preferred solution: Full refund

Careen C Kvh

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Refund

eDreams - Refund
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eDreams - Refund - Image 3
I booked my flight on 12sept with you from warsaw to brussels and you failed to give my confirmation and you said you will refund but you didn't refund to date
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Preferred solution: Full refund

Anonymous
map-marker Dar Es Salaam, Dar Es Salaam Region

Cambio data di volo

ID prenotazione #123******** Buonasera, vorrei sapere per favore a quanto ammonta un possibile cambio data del mio volo previsto per domenica 10 Dicembre 2023 da Dar es Salaam a Roma Fiumicino. Non riesco a farlo online purtroppo. Grazie mille
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Hossam A Oxb

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Verified Buyer
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Subscriped in free prime trial account deduct 60 dollars from me before the end of deadline of free prime trial

eDreams - Subscriped in free prime trial account deduct 60 dollars from me before the end of...
eDreams - Subscriped in free prime trial account deduct 60 dollars from me before the end... - Image 2
eDreams - Subscriped in free prime trial account deduct 60 dollars from me before the end... - Image 3
Hello I was subscriped in edreams free prime trial account in 8/8/2023 and i booked a flight and after that i cancelled the subscription in 3/9/2023 before the end of the deadline of free prime trial which is 7/9/2023 and after that i found 60 dollars was deducted from my visa card so i want my money because i was still running in free prime trial and i have screenshot for my account which prove everything i said
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Loss:
$60

Preferred solution: Full refund

User's recommendation: Edreams has a good and affordable flight prices

Indira O Znx

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Verified Reviewer
| map-marker Hamburg, Free And Hanseatic City Of Hamburg

Reclamo

Compré un boleto de Managua nicaragua a San francisco California. En mi estado de reserva sale cancelado. Pero lo tengo cobrado en mi tarjeta de crédito. Me gustaría saber qué puedo hacer. Si tendré un reembolso del dinero.
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Anonymous
map-marker Bergen, Vestland

Feil navne

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Jeg har taste en bokstaver mindre på etter navnet kan dere å rette det er dere snill og riktig etter navnet er Housni og IKKE Houni
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User's recommendation: Noe

Marcellin B Byy

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Verified Reviewer

They took money from me

I haven't signed to be a member of edreams, they took £69.99 from my account without my authorisation, and I'm requesting to the money to be refunded in my account because I'm not a member of edreams and I don't want to be a member.
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Preferred solution: Full refund

Deniss N

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Verified Reviewer
| map-marker Tallinn, Tallinn

Booking problem.

eDreams - Booking problem.
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Hello, please help to find my booking. My name Deniss Neroda. I bought tickets for passengers: Kristina Neroda Genrih Šutov I bought tickets without using an account. Booking number did not come to email. dn5698****@***.com Flight: Paris - Tallinn.17.07.2023. 19:50. regards, Deniss Neroda +372 ********
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Wissam E Pvo

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The worst company that steal money and at the same time you can't get in touch with a human being

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eDreams - The worst company that steal money and at the same time you can't get in touch with a...
I have booked tickets from Beirut, Istanbul, Istanbul Antalya, and Antalya to Beirut the transaction of the money have been declined from Beirut, Istanbul, Istanbul, Antalya and from Antalya to Beirut has been confirmed but still the whole amount of the trip money has be deducted from my bank account $1200 and more has been withdrawn from my account. Very bad company customer services zero rate, very stressful and useless. You only call and keep calling, and you are listening to a robot. Useless company, I lost my money
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Loss:
$1275

Preferred solution: Full refund

User's recommendation: Son't use edreams company

Anonymous
map-marker Aylesbury, England

Need a refund

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I have sent an email regarding my refund but didnt get any reply from edreams. They deducte my money without my consent.
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Loizos P

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Verified Reviewer

Wrong charge

Hello just now my card was charged from your site but me i didn't do any transaction. I need an explanation
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Loss:
$68

Preferred solution: Full refund

User's recommendation: Don't use edreams

Lacramioara P Ceb

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Popalacramioara38@***.it

Io ho anulato in 2022 ,abonamento Prime ,lo fatto entro 14 giorni ed non ho ricevuto il rimborso,in giorno di 31 ottobre 2023 mi hano preso i 54,99 per abonamento,io sono cancelata Prime.Vorrei il rimborso.
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Loss:
$110
Pros:
  • Rimborso prime
Farlaine J

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Alert Fraud

received that information from my bank that some payment was trying to pass on my credit card and I need to have more information details for because the bank is putting and hold on my card for investigation ALRT FRAUDE TD perchases 94.99$ EDREAMS PR carte crédit **60
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Preferred solution: ALRT FRAUDE TD perchases 94.99$ EDREAMS PR carte crédit **60

Kestutis K

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Charger

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they charged 65 eur. does not want communicate, dont answer to letters and calls. I don't recommend them!!!
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Loss:
$65

Preferred solution: 65eur

User's recommendation: don't mess with them

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