Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

Dear Sir / Madam,

I am writing to you to raise an issue about: Travel Agents

The issue that I have experienced was: On 20th dec 2020, I booked a flight ticket from hyderabad to Jaipur through Edreams. Ticket details given below :

From Hyderabad to Rajasthan

Journey date: 5th feb 2020

Status: confirmed

Edreams Ref Num: 691142****

Flight Name : AIRASIA India I5 1576

Airline Ref Num: UT7R3L

The above said flight was cancelled by Airasia because of technical problem and initiated refund by airasia to travel agency Edreams.

On March 12th I received a sms from Airasia saying my refund amount to 12591.00 INR has been initiated and it will take 7 working days to process.

when i made a call to AirAsia customer care I got reply from them saying that they refunded my amount to Travel agency Edreams in the month of april adn send mail confirmation to me.

But since from april i am unable to get in touch with edreams in call or mail or phone. I kept several reminder mails and did online chat but there is no proper response .

WHen i went through Edreams facebook page many people posted that these travel agency is a scammer.

I request you to please look into it and solve my problem. I am sending my details if required any more information call or mail me


Rajesh Netha

M-+91 7386****91


It occurred on: 21/12/2020

This meant that My money nearly upto 12591.00 has been blocked by e dreams

I want them to refund my money with Interest

Product or Service Mentioned: Edreams Flight Booking.

Monetary Loss: $12591.

Preferred solution: Full refund.

eDreams Cons: No way to get in contact with customer service, No phone number, No refund with travel insure ticket, Dreadful communication, Difficult to find any contact info no customer friendly.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

eDreams Reviews

  1. 1118 reviews
  2. 179 reviews
  3. 58 reviews
  4. 31 reviews
  5. 20 reviews
eDreams reviews