Avoid eDreams at all time BIG Scammer
I have recently bought ticket from edream to Marakkech and and was quoted approx 143 with no edream fees but when i went to payment screen they have charged apprx 176 with no breakdown.I have also taken their additional premium option that I will be able to cancel or change this booking at any time.
After a week due to some family issue i have to cancel teh trip and when i called them say they will not charge me cancellation fee and will refund tax but flight ticket is non-refundable.
I'm still dealing with it and really pissed of misleading site.JUST AVOID THEM......
Review about: Edreams Flight Booking.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Full refund.
I didn't like: Difficult cancellation process, Poor customer service, Misleading, Scammer.