Contact eDreams Customer Service
eDreams Phone Numbers and Emails
Toll-Free Number:
-
(844) 539-6719
United States
Headquarters:
- +3 493 508 0900
Sales:
-
(929) 270-4181
Rest of the World
-
(929) 270-4186
United States
eDreams Emails:
eDreams Contact Information
eDreams Website:
eDreams Online Chat:
Corporate Office Address:
Other Info (opening hours):
eDreams LLC
3390 Mary Street Suite 116,
Coconut Grove,
Florida 33133,
USA
Fax:
Summary of eDreams Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call eDreams Customer Service?
Refund Question:
- “I need refund”
- “Refund as my flight was cancel”
- “Refund”
Activation/ Cancellation Question:
- “Cancellation”
- “The airline cancelled my flight”
- “Cancel a subscription”
Request for Information Question:
- “Checking for code discount on hotel booking as not working”
- “Information about my flight and hotel”
- “Booking confirmation”
Return/ Replace Question:
- “Change flight”
- “Flight change”
- “I have booked a flight from manila to dipolog on the 3 October and returning on the1 nov the money has been paid from my account i have not received confirmation or a reference number”
Payments and Charges Question:
- “I've been charged to 2 time for one ticket”
- “Charges on my card”
- “Unauthorized charge”
Product/ Service Question:
- “Is there a way to book a ticket with the live operator”
- “Modify the flight with date change option insurance”
- “I try to book a reservation”
Shipping and Delivery Question:
- “I didn't receive booking reference number”
- “I did not get my refund for a flight trip cancelled last year due to covid”
- “I didn't receive confirmation e-mail”
Account Question:
- “Why taken my money from my bank account!!”
- “They took money from my accounts without my concern”
- “Money was deducted from my account wrongly”
Cards Question:
- “Stolen money from my card”
- “Double chare on credit card”
- “I need to change the Visa card to a master card for my refund”
Website/ Application Question:
- “Website Booking Error”
- “You site giving me "somting went wrong" message 10 times in a row”
Staff Question:
- “I want to add a minor service for booked flight: DCBCJK”
- “Customer service”
Other Question:
- “Regarding my booking”
- “I need to Change my flight”
- “I booked my flight wrong”
About
Flight Booking, Customer Care, Car Rental Booking
Website
Pros: Unprofessional, Pathetic, No pros, Only cons no customer service, Zero customer support
Cons: Customer service, No refund policy, Help centres have no valid contacts, Help center have no valid contacts, Difficult cancellation process
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Being founded in March 1999, Edreams has become one of the biggest e-commerce travel companies in Spain and one of the leaders in Europe. It offers over 60,000 flight routes from more than 100 airlines, and over 150,000 hotels in 30,000 destinations around the world, as well as vacation packages and car rentals. Edreams not just helps its customers to plan their travels, but also offers online marketing and advertising services to different businesses. Over 500 companies use Edreams as an advertising platform for their campaigns. Being based in Barcelona, Spain, the company is currently operating in 19 countries, including Spain, Italy, France, Portugal, the UK and the US, etc. The co-founder and CEO of Edreams is Javier Prez-Tenessa de Block.
eDreams is ranked 113 out of 825 in Travel Agencies category
Europe, Worldwide, UK, USA, Australia
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