I booked return tickets trough edreams agency one month ago and by that time there were some problems with the processing payment. Because I was not sure what is happening I contacted Rayan company and they told me that everything is ok and flight is confirmed.

After one day I received confirmation from Edreams as well.

I want to mention that they allowed me to do check -in only for the return tickets and for the way to go they said that to make the check in at the airport.

At the airport those from Ryanair told me that I am not booked for this flight and I need to contact Edreams. I call them and after 30 min they finally answered,the guy was rude and all that he told was that I need to make another bookings.Anyway I'm waiting for the refund if not I will take them to the court.

Product or Service Mentioned: Edreams Flight Booking.

Location: Beckton, England

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