Product: Edreams Flight Booking Clear all filters (135 of 135 reviews match)
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We rang edreams who gave us a random phone number for a UK insurance for caravan and roadside assistance. On the third phone call back to edreams we still got no where with regards to getting a refund for the insurance for our next two holiday flights, one is in 2...
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eDreams
eDreams
Edreams Verified Representative

Hello there,We're sorry to ready this.Yes, in some cases , travel insurance is only valid for residents of the EEA. However we do advise this when purchasing the insurance on ...

Product
Edreams Flight Booking
#1141252
939/5000 I booked the ticket for "Edereams" on November 16, 2017 and that same day "Edreams" discounted half the money of the tickets using my bank account and sent me a confirmation of the reservation with a reservation number created by " Edreams ", but I did not...
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eDreams
eDreams
Edreams Verified Representative

Hi Yamil, I have assigned your case to one of our agents who will be in contact shortly. Best wishes, Liam - Customer Care

3.2
Product
Edreams Flight Booking
I liked
  • Product
I didn't like
  • Unprofessional
#1135414
One sector of a return flight I booked with eDreams was cancelled by the airline and a full refund promised by the airline. eDreams confirmed receipt of cancellation documentation before my trip started, requested my banking details for the refund (which I gave them...
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Anonymous
Anonymous

Hi there, Let us know about your concerns by filling the form on the link below.https://tinyurl.com/ka77d8uWe will happily look into it. Logan - Customer Care

1.7
Product
Edreams Flight Booking
I liked
  • Cheap fare
I didn't like
  • No intention of giving refunds
  • Customer service
  • Refund not given
#1130983

Edreams Flight Booking Review

#1009786
1.4
Details
I booked a ticket from Newcastle to China but cancelled before departure. Dreams promised to refund in 30 days. But 40 days passed, I haven't receive anything. When I call the customer service, they always ask me to wait another 7 days.
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Customer service
Discounts and Special Offers
Price Affordability
Value for money
Website

Edreams Flight Booking Review

#992327
1.0
Details
I book a flight and i want to cancel it but there is no way to contact edream call center and the email address is not working
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Price Affordability

Edreams Flight Booking Review

#972211
Well i think this is *** *** the world
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Edreams Flight Booking Review

#901571
Hello I booked a flight with edreams but on 1 of the passengers something went wrong so I rang up and they said they would refund my money but I still haven't got it
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In July 2017 Easyjet cancelled our flight and being the worst busiest period of the year, there were no other flights for 5 days. So we had to book with different airline. Not many tickets available, only 2 tickets available with eDreams. On the process of quickly...
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eDreams
eDreams
Edreams Verified Representative

Hi there. We are sorry to have read about your customer experience. We have sent you a private message if you could please check your inbox. James – Customer Care

2.8
Barcelona, Catalunya
Product
Edreams Flight Booking
I didn't like
  • Did not change name
  • No support
  • No amendments
#1114060

I tried to book a flight with edreams about 2 weeks ago. I put in my card information and AFTER they took my money they let me know the tickets were not available. Ok then. I looked at my bank account and noticed that they had taken the funds out of my account $858....
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eDreams
eDreams
Edreams Verified Representative

Hi there. Our apologies for the delay to respond. We are sorry to have read about your customer experience. We have sent you a private message if you could please check your i...

Product
Edreams Flight Booking
#1101394
I did on August 23 2017 book two air flight tickets for the flights Trieste-Rome and from Rome to Trieste and I got a confirmation for a price of 385,06 Euro.I agreed with this price, but ten minutes after I confirmed the booking I was informed that E-Dreams could not...
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eDreams
eDreams
Edreams Verified Representative

Hi there. Our apologies for the delay to respond. We are sorry to have read about your customer experience. We have sent you a private message if you could please check your i...

Product
Edreams Flight Booking
#1093249
Edreams asks to call air company, air company asks to call edreams, because they sold me tickets. Constantly keep on hold for hours, never heard back from their "investigations". Expensive rate to call them. Very disappointed and will never book again. Please, don't...
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eDreams
eDreams
Edreams Verified Representative

Hi there. Our apologies for the delay to respond. We are sorry to have read about your customer experience. We have sent you a private message if you could please check your i...

Anonymous
art.ogay

They partially refund me $1700 out of $2200. But I am still not satisfied.

2.2
Product
Edreams Flight Booking
#1082813
I bought tickets week ago WAW-BCN-WAW for 4 people, price was 540 EUR and 50 EUR discount for payment of visa debit card on Edreams.es. E dreams took from my card 2 X 320 EUR (!) and I received messages saying that I should increase the limits on the card to pay more...
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eDreams
eDreams
Edreams Verified Representative

Hi there. Our apologies for the delay to respond. We are sorry to have read about your customer experience. We have sent you a private message if you could please check your i...

1.0
Product
Edreams Flight Booking
#1081246
I show up at the airport and the e-ticket confirmed by edreams is invalid. My name is not on the passenger list. I call edreams who says the flight was cancelled - they never notified me of the same and that was a lie considering that I was at the airport and...
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eDreams
eDreams
Edreams Verified Representative

Hi there. Our apologies for the delay to respond. We are sorry to have read about your customer experience. We have sent you a private message if you could please check your i...

2.4
Barcelona, Catalunya
Product
Edreams Flight Booking
I liked
  • Cheap fare
I didn't like
  • Lack of transparency
  • Unreliability
  • Customer service
#1063321
I got onto eDreams & they said, it was their mistake & they would fix it & give them 24 hrs. Over 24 hrs later, still not resolved. I called again, they said the same, I didn't believe them. I asked to speak with a Supervisor. He made up 2 different invalid excuses. I...
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eDreams
eDreams
Edreams Verified Representative

Hi there. Our apologies for the delay to respond. We are sorry to read about your customer experience. Please provide us your booking reference and a short message via this li...

eDreams
eDreams
Edreams Verified Representative

Hi there. Our apologies for the delay to respond. We are sorry to have read about your customer experience. We have sent you a private message if you could please check your i...

Product
Edreams Flight Booking
#1061555