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I received an email from Edreams on May 7/20 advising me that my refund was processed and returned to my credit card. I have every statement from then to current month.

No deposits or credits have ever been received.

Refund # 277****

Can you advise me what is the status of my refund is and where did it go??

Pat Haggarty


Booking reference 499596****

Refund status

Due to the extremely high volume of requests, airlines are taking longer than usual (3-6 months) to process refunds.

Please note that our teams are monitoring your booking to act on any updates from the airline, so you do not need to contact us at this stage. We will reach out to you directly as soon as we know more.

Refund #277****


Thursday, 07 May


Pending refund


Your request has been received and we are working hard in order to process it as soon as possible.


Your request is currently being processed.


Your refund request has been processed and the amount will be refunded back to the same payment method as in the original booking.

Location: Parksville, British Columbia

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