Had several flights with them. Everything was okay until now.
Booked a flight, they provide insufficient information, couldn't board for their fault. Calling them have gave no result. Edreams asks to call air company, air company asks to call edreams, because they sold me tickets. Constantly keep on hold for hours, never heard back from their "investigations".
Expensive rate to call them. Very disappointed and will never book again. Please, don't book with them, spend extra dollars and book directly with air company. I've suffered $2000 dollars loss for my tickets because of them.
Oh, yes, they will refund taxes, which is roughly $100. Booking reference 2904513171 .
They do not try to keep customer satisfied. After you have bought a ticket you will probably not have help if anything happens.
Review about: Edreams Flight Booking.
Reason of review: Order processing issue.