Not resolved
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
1 comment

I recently booked a Jetstar flight on eDreams.com. They sent me an email confirmation that said "The total cost of your reservation is $442.22. The details of the amounts charged to your card are shown below:

- Jetstar: $413.19

- eDreams: $28.58

This ticket has been converted from the airline's currency in order to display it in your local currency ($).

Finally, when I checked the charges posted to my credit card, what was actually charged to my card was:

-Jetstar: $430.77

-eDreams: $28.58

When I call them to speak about this issue, they put me on hold and quietly hang up.

Booking Reference: HEBVXW.

All I need is for them to refund the extra amount that was charged to me because I booked the flight through their website and it is their responsibility to make sure I am not overcharged after quoting me a certain price.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss pricing issue of edreams flight booking and associated monetary loss in the amount of $18. Edreams needs to issue a partial refund according to poster's claims.

Other people also mentioned edreams flight booking in their reviews. You may find this information helpful for further shopping at Edreams.

Had an Experience with Edreams?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Nelson, British Columbia, Canada #1235097

This is how they make millions, I ws shown a total, and a press here to pay, gave all my details and then up comes this new

overcharged price?HUH?

When I complained they said it was clearly stated they had a fee for booking. I didn't see it. Nobody would see it, the list of complaints about these people reaches around the world.

stay away.scammers.

You May Also Like

EDreams are Scammers!!! Be aware of eDreams!!!! Edreams "eDreams are Scammers!!! Be aware of eDreams!!!! They have hidden fee and do unfair and fraudulent practices!! Bought 2 tickets from them from NY to Paris. They added some "mediation"..." Read more Edreams - False Advertising Edreams "I had never heard of eDreams before yesterday, imagine my surprise when I found flights home during August for half of what Kayak had listed... well the as the old..." Read more Forget Your Travel Agent - Dream Resorts Available Through BookVIP Bookvip "I'm Jamila and this is Michael and we're at a dream Tulum resort here in Mexico and it is so beautiful! Do it at least one time please do it..." Read more Asap Tickets - Don't give them your details - ever! Asap Tickets "This company will NEVER stop emailing or calling you... it doesn't matter how nicely you ask them to stop or take you off the list, or whether you threaten to..." Read more Omni Hotel - AVOID AVOID AVOID AVOID Omni Hotel "NO WELCOME DRINK NO WATER PRESSURE IN THE VILLA MOLD IN THE BATHROOM BLOOD STAINS ON FRESH SHEETS STAINS ON FRESH TOWELS BUGS ALL OVER THE TOILET DINNER RESERVATIONS POLICY..." Read more Ray Padula - Terrible Product and  Customer Support Ray Padula "I have bought the sprinkler system a couple of years ago but used for the first time late last year. Now the nozzles are pointing downward and do not come..." Read more VM Innovations - Extremely disappointed!!! VM Innovations "This is a continuation of my disappointment in VMInnovations. I am currently on my 3rd slide one was replaced the other two I purchased. This last one I purchased at..." Read more Ashley Furniture - Totally disappointed!! Ashley Furniture "I purchased this sofa 2 weeks ago, along with a 5 piece dining room set and I couldn't be more disappointed. As stated in previous reviews, the material on the..." Read more