Edreams - Overcharged for flight
I recently booked a Jetstar flight on eDreams.com. They sent me an email confirmation that said "The total cost of your reservation is $442.22. The details of the amounts charged to your card are shown below:
- Jetstar: $413.19
- eDreams: $28.58
This ticket has been converted from the airline's currency in order to display it in your local currency ($).
Finally, when I checked the charges posted to my credit card, what was actually charged to my card was:
When I call them to speak about this issue, they put me on hold and quietly hang up.
Booking Reference: HEBVXW.
All I need is for them to refund the extra amount that was charged to me because I booked the flight through their website and it is their responsibility to make sure I am not overcharged after quoting me a certain price.
Review #942382 is a subjective opinion of a user.