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Dear Sir/Madam,

I recently bought a flight from eDreams via Skyscanner.

I should hever never been sold the flight in the first place as it is clear that they were not going to go ahead due to Covid-19.

Why are eDreams and Skyscanner selling people flights which wont fly?

This is unnaceptable and needs to be stopped immediately.

I am requesting a full refund as I am entitled to by law.

The amount is £622.55.

Booking reference 507510****

I will not be contacting the airlines. I booked and paid with eDreams therefore I request a full refund from eDreams direct.

Kind Regards,

Liam Noman

Product or Service Mentioned: Edreams Flight Booking.

Monetary Loss: $700.

Preferred solution: Full refund.

eDreams Cons: No support, Parasite, Liars and crooks, Help centres have no valid contacts, Fake booking.

eDreams - Refund Request and Complaint
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I have a similar problem as well. Same robot chat.

No costume service.

Money spent for only frustration... Im very angry


Me too, E dreams needs to be stopped, a petition is being sign for them to refund so many customers, £211 lost, check facebook page edreams fraud. so many of us have been scammed


I have a similar problem.


I finally got my refund back from my bank after the long fight. I paid my flight last year's end of September but I just got money back this week .


Get your refund back by section 75 if you paid by credit card.


Hi, I am one of the victims from Edreams and are you still fighting this battle with them? Do you guys wanna create a facebook group for gathering all the victims or discussing other available solutions? My facebook account is Shi Zhao Jennifer if you wanna get connected with me!

@Shi Z

i have sent you a message.

@Shi Z

I am fighting this battle right now! today! Let's start a FB group called EDream Nightmares.


Friend, You will never get your money back from this bogus scammers, just right it of, or go to London and pay a visit to Mr. Dana Dunne, the CEO of this bogus company.

Don't knock on the door tho, just force your way in and tell him the *** truth.

if you need the address of his office i can give it to you. Regards !


we have the same situation,by the way did you get the refund?any updates?its really annoying.our money will be back to us.


You've stated QUOTE : " it is clear that they were not going to go ahead due to Covid-19." Why, then, did you purchase a ticket anyhow ? Secondly, avoid third party sellers as if they were covid-19 because refunds are always an issue even at any ordinary time.


Take this to your local news! The reporters LOVE stories like this, investigate, and may get your money back!

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