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Be careful when you book. I paid extra for my cancellation and reservation change when I booked my flight with edreams, and when I attempted to change my reservation the next day, they wanted to charge me the price of a whole new ticket!! They would not cancel my...
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1.0
Larnaca, Larnaca
#1356114
eDreams is an on line company booking flights and holidays and I warn everyone to avoid then. I booked return flights and had to come home after a week, I had two weeks to cancel me return flights however, eDreams would not reply to any emails and when I finally got...
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#1355817
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Edreams - Cancelation and refund

The made the cancelation and initiated the refund.
#1353648
If you want to have a nice and relaxed trip and enjoy some positive energy after, avoid Edreams at any cost. It is a terrible experience since the reservation to the invoicing. My experience: - When you search flights at Edreams, prices are cheaper than anywhere else....
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1.7
#1351407
Received several emails offering discount on car rental before 31st August. "Book here and save $50" I did that and could not find anywhere to enter the discount code "SPLASH 50" called through to UK and s told that the discount would appear on the order form. Of...
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#1348909
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Edreams - There was a mistake with my flight

Can't get my money back
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Value for money
Website
#1344752
They wrote on TrustPilot to contact them to resolve the problem. They made no effort to even reply after that. Please use a competitor!!
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2.2
Barcelona, Catalunya
#1332599
i bought airline tickets from edreams for a trip in Europe. After I placed my order I noticed on my cc that the charges were much higher than originally quoted. After contacting Edreams I found out that they charged me not only a service fee but another fee for adding...
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1.0
I didn't like
  • Non transparent charging
  • Customer service
#1315371
We bought two tickets to go on holiday with them this summer (flights only with Lufthansa and ANA from Paris to Delhi to Tokyo and back to Paris). We paid 956,43€ for the tickets (so 1 912.86€ for two of us). At the same time, we paid two supplements of 101.50€ each...
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2.3
I didn't like
  • Lack of transparency for fees
  • Fact that im still waiting for my refund
  • Refund not given
#1307316
Dear Sirs, - I have question regarding our last booking and flight reservation: Question is why we received for booking No 3644867539 two invoices, one is Sales invoice No 2018-B2B7-000177295 based on which we made payment and second is invoice No 2018-BSP-000123564...
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eDreams
eDreams
Edreams Verified Representative

Hi,We are sorry to read of the customer experience you have had with us thus far. We have passed your concerns onto the relevant team and one of our agents will get in touch w...

#1288346