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New Reviewer

Cancellation of flight, looking for any other options

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Hello, This is my second experience of cancellation of fly Dubai flight in the same travel, Is it possible to you first cancel and rebook my ticket from Calicut/kochi or Bangalore/ Chennai to Dubai on 10th august 2021(Booking reference: 6BI1J9) My contact number in India is +91 6238****57 I would like to know what is the status of My booking from Dubai to Dublin on 11th august 2021 Thanks and regards Dr Jeenat
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3 comments
#2166735

Same issue here as well

#2094740

Please sign the petition calling out eDreams for consumer fraud here - https://bit.ly/3HJOLpy - to pass along to legislative and regulatory authorities. And please ask your friends and family to sign as well.

Thanks! George

#2120666
@George Dahlman

no return calls no one picks up at 24 hour service

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Featured
ID
#2727254 Review #2727254 is a subjective opinion of poster.
Cons
  • Slow reaction time
Preferred solution
Let the company propose a solution
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer
eDreams - Company refuses to return my money 100%
eDreams - Company refuses to return my money 100%
eDreams - Company refuses to return my money 100%
eDreams - Company refuses to return my money 100%
eDreams - Company refuses to return my money 100%
eDreams - Company refuses to return my money 100%
Update by user Apr 03, 2022

EDreams lied to my credit card stating no cancelation of my flights was requested. I have all the documents that proof otherwise and I contacted EDreams within same 24 hours of booking stating the travel dates are wrong. I booked with travel date flexibility upgrade...

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ID
#3384217 Review #3384217 is a subjective opinion of poster.
Service
Edreams Flight Booking
Loss
$5807
Preferred solution
Full refund
New Reviewer

Missed flight

eDreams - Missed flight
eDreams - Missed flight
One of my flights got delayed and I missed my connection. Customer service was terrible to get a hold of when I needed assistance and then I was basically told too bad you have to book another flight. I did but not through E Dreams and it cost me another 490 Euros from Rome to Athens. I should get reimbursed for that last part of my flight that I paid for.

User's recommendation: Make sure you have your boarding passes well ahead of time in case your flights are delayed.

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ID
#3731527 Review #3731527 is a subjective opinion of poster.
Service
Edreams Customer Care
Loss
$656
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund money

eDreams - Refund money
Bună, sunt Andrew, utilizatorul eDream. Nu sunt utilizator eDreams Prime, așa că astăzi am fost taxat cu 59,99 GBP. Îmi pot primi bani înapoi, vă rog? Orice rambursare? Mulțumesc!
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ID
#3731153 Review #3731153 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund

Do not use this company. I cancelled my reservation immediately after making the reservation to find out they still charged me. There is no one physical to speak with only "chat" which is automated

I booked a flight and hotel, and cancelled immediately due to the wrong dates. I cancelled online I thought all was ok but got my credit card statement with the charges still on there. I tried emailing and calling- what a joke. I went the chat route as was recommended and it's all automated. I am disputing with my credit card company. Do not trust this company
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ID
#3731034 Review #3731034 is a subjective opinion of poster.
Location
San Bernardino, California

Cancelled flight

Vind heel slecht *** Julie ons helpen of beter niet helpen. Zit nog steeds te wachten op telefoontje van 3 weken geleden 062155**** maar nee niks dus nu weten we nog niks of we wel of niet gaan vliegen 17 juli
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ID
#3730702 Review #3730702 is a subjective opinion of poster.
Location
Antalya, Antalya
New Reviewer

Charges on my debit card

eDreams - Charges on my debit card
Bună ziua . Vă informez că mi-ai extras de 2 ori bani din conturile mele fără nici o justificare sau notificare :prima pedata de 2/07/22 suma de 54.99 și azi 4/07/22 suma de 54.99 . Vă rog să mă contactați ptr ce ați luat acești bani . Să-mi returnati banii ok. La revedere.
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ID
#3730585 Review #3730585 is a subjective opinion of poster.
Pros
  • Nu stiu
Cons
  • Cea mai proasta experienta
Loss
$100
Preferred solution
Full refund
New Reviewer

Bookings

I missed my flight cause of personal problems, and can't get any help with a information and refund. Edreams support ask to contact company, company ask to text edreams about airport taxes. Can't get a help, hope I get in the end something from this situation and I can't change my review
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ID
#3730380 Review #3730380 is a subjective opinion of poster.
Location
Dublin, Leinster
New Reviewer

Ixigo customer care number 797875****

Iñigo customer care executive assistant manager call now //797875**** 24/7 H Available All information provided

User's recommendation: Customer care number.

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ID
#3730378 Review #3730378 is a subjective opinion of poster.
Pros
  • Cheaper flights
Cons
  • Unable to talk to a human
Loss
$4800
Preferred solution
Full refund
New Reviewer

Resolved: Ixigo customer care number +917978****45

Update by user Jul 04, 2022

Company fixed the issue and I have been provided with full refund.

Original review updated by user Jul 04, 2022
Ixigo customer care executive assistant manager call now// (797)875-**** 24/7h available Miso customer care service 909364****

User's recommendation: Refund policy.

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Resolved
ID
#3730298 Review #3730298 is a subjective opinion of poster.
Pros
  • Veelbelovende en ogenschijnlijk professionele website
Cons
  • Too many to list
Loss
$4900
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Bonjour, J ai effectuée des achat de billets airfrance pour le 9-16 juillet tirana paris 9-12 juillet paris Lyon 12-16 juillet tirana paris Reservation reference: PENLTR Ticket number: 057 1* *** *** * Booking reference 947682**** Tout a ete confirmé mais jai recu ces...
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ID
#3730263 Review #3730263 is a subjective opinion of poster.
Location
Tirana, Tirane
New Reviewer

Payment

PaGood after noon I had fly with Edream before few month ago I paid in full But few days ago I check my account that 54 was talking from my account I dont no whats the reason
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ID
#3730251 Review #3730251 is a subjective opinion of poster.
Location
Dunboyne, Meath
Loss
$54
Preferred solution
Full refund
New Reviewer

Cancelling prime when I didn’t sign up for it

Terrible customer service. No replies to emails, impossible to find a number to call, once I actually called my issue was not solved, now Im back to square one, still looking for a way to contact e dreams.
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ID
#3730135 Review #3730135 is a subjective opinion of poster.
Cons
  • Thiefs
  • Impossible to contact
  • Even with prime most flights are cheaper on google flights
Loss
$58
Preferred solution
Full refund

Arnaque

Arnaque, ils mont volé mon argent. They steal my money. And say I do the travel or I cancel 3weeks before. They dont do and they say thats my fault

User's recommendation: No buy here.

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ID
#3729146 Review #3729146 is a subjective opinion of poster.
Location
Belfast, Northern Ireland
New Reviewer

I didnt get my money back

eDreams - I didnt get my money back
i had tickets for istanbul that i bought from this site with pegasus airlines my order number is 933953**** and it was from 28.6/2.7 because of teror threat i canceled the fiight, pegasus confirm 408 euro refund but they say that i have to get it back from edreas because i did the order in your site and i pay you. you send me to them and i didnt fly zand i dont get my refund. please send me the refund . my mail is rafile1966@***.com my phone number 053-555****
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ID
#3727406 Review #3727406 is a subjective opinion of poster.
Loss
$600
Preferred solution
Full refund
New Reviewer

Prime cancellation, accidentaly got prime and i need my money back please

eDreams - Prime cancellation, accidentaly got prime and i need my money back please
My family member bought me tickets for traveling. I created an account in edreams because I liked the company. But after one month $60 has been cut off from a family member's bank account. I checked and I had prime. Didn't know how. I cancelled prime ACC, but I really need the money back because it's not mine. Please help me. And if you can't, tell me who will do. Thank checkout!

User's recommendation: I don't want to say anything yet.

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ID
#3725973 Review #3725973 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund

Dissatisfied

I'm absolutely disgusted I have still not been contacted, utterly useless!!! I gave never received a co formation email, have no booking reference to do, cannot speak to anyone! You cannot contact them by phone or email! All I want to do now is to cancel my entire booking with them

User's recommendation: Don’t bother.

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ID
#3725661 Review #3725661 is a subjective opinion of poster.
Location
Croydon, England

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