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I have been trying to either change my flight which is due tomorrow ref# RQNHQE from KUL to BKK. It has been casing a lot of grief to change or cencel the flight. To change the flight, the MAS cancellation policy thats stated says its only $50 change the date of my...
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eDreams
eDreams
Edreams Verified Representative

Hello, Thank you for taking the time to leave your comment here as well. One of our agents had already explained to you the fare conditions of your Malaysian Airline ticket. T...

1.0
#1400644
Had exactly the same experience as previous posting. Received offer for $50 discount - made the order but no where to claim discount so ended paying full price. They then transferred the booking to rentalcars.com who took $65 deposit. No way of contacting anyone - have...
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WomanlyHermitCrab
WomanlyHermitCrab

Just had an email reply from Edreams customer service. They asked me to phone to make my complaint. I have previously phoned, written and even chatted on line and they all ref...

1.0
#1364599
I had a terrible experienced with this agent. Firstly, it says on their fine prints that I can cancel within 24 hrs of reserving a plane ticket. I was trying to cancel few minutes after reserving a ticket but to no avail. I started booking and the final payment should...
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1.1
#1361125
Be careful when you book. I paid extra for my cancellation and reservation change when I booked my flight with edreams, and when I attempted to change my reservation the next day, they wanted to charge me the price of a whole new ticket!! They would not cancel my...
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1.0
Larnaca,Larnaca
#1356114
eDreams is an on line company booking flights and holidays and I warn everyone to avoid then. I booked return flights and had to come home after a week, I had two weeks to cancel me return flights however, eDreams would not reply to any emails and when I finally got...
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#1355817
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Edreams - Cancelation and refund

The made the cancelation and initiated the refund.
#1353648
If you want to have a nice and relaxed trip and enjoy some positive energy after, avoid Edreams at any cost. It is a terrible experience since the reservation to the invoicing. My experience: - When you search flights at Edreams, prices are cheaper than anywhere else....
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Anonymous
Anonymous

Wish I had read these comments before my first (and last) bad experience with Edreams in July. Completely agree, this is a scam company.

1.7
#1351407
Received several emails offering discount on car rental before 31st August. "Book here and save $50" I did that and could not find anywhere to enter the discount code "SPLASH 50" called through to UK and s told that the discount would appear on the order form. Of...
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#1348909
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Edreams - There was a mistake with my flight

Can't get my money back
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Value for money
Website
#1344752
They wrote on TrustPilot to contact them to resolve the problem. They made no effort to even reply after that. Please use a competitor!!
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2.2
Barcelona,Catalunya
#1332599