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In July 2017 Easyjet cancelled our flight and being the worst busiest period of the year, there were no other flights for 5 days. So we had to book with different airline. Not many tickets available, only 2 tickets available with eDreams. On the process of quickly...
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eDreams
eDreams
Edreams Verified Representative

Hi there. We are sorry to have read about your customer experience. We have sent you a private message if you could please check your inbox. James – Customer Care

2.8
Barcelona, Catalunya
I didn't like
  • No support
  • Took my money
  • No amendments
#1114060
Hope sincerely that they will fix this, but this website is ***. I booked this flight and they charged my ideal account for 400 euros, but no confirmation was send. I am now already waiting for 2 hours. To contact them is already a challange no phone number and deep in...
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#1008589
Hi. I book and paid on eDreams website returning tickets from Strasbourg, France to Rio De Janeiro. I still not recieve my e-tickets. I need my e-tickets soon as possible because i have to make arragements for accomodation and connecting flights... Maybe is a error...
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Twister031
Twister031

Hi, Nicole.Thank you for replying on my comment.I can inform you now that my money is been refunded, since airplaine tickets are now more expensive.Thank you.It's been pleasur...

eDreams
eDreams
Edreams Verified Representative

Dear Twister031,Unfortunately, we were not able to sent you a private message.Could you please provide your booking reference, so that we would be able to look into?Thank you....

3.4
Belgrade, Central Serbia
#730835
I had the flights cancelation in 28/12/2014. The Booking number ZF7PMB flight from Perth to Hongkong.i booked my flights with the Edream I trying to get back all my refund. I call few times a day to the Edream center and the staff couldn't speak good English not...
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eDreams
eDreams

Dear Nga,Please be advised that in case the LOW COST airline cancelled the flight and issued a refund to us, we would need you to contact us for a refund to be processed from ...